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Idea Description
Supplementary Information
Innovation 'Elevator Pitch':
S12 Solutions is modernising Mental Health Act (MHA) assessment processes. It’s an app and website, which connects AMHPs with section 12 (s.12) approved doctors, making assessment set-up and claim form processes quicker, simpler and more secure.
Overview of Innovation:
AMHPs must find usually two s.12 doctors to attend MHA assessments with them, which are used to decide whether a person should be detained under the MHA to receive treatment for a mental health disorder. The problem is that assessment organisation, and the process doctors use to claim payment for attending assessments in some cases, are completed using paper. As such, assessments are routinely delay, leaving patients waiting potentially distressed and at risk, assessment preparation time for AMHPs is reduced, and emergency services, A&E and secure transport provider resources are obstructed during delays.
The paper claim form process can lead to absent, duplicate or slow payments and there are many types of form which are not necessarily GDPR compliant.
Amy Manning, AMHP and S12 Solutions’ founder, has developed an app and website that connects AMHPs with s.12 doctors. AMHPs can also search for doctors by criteria such as languages and specialisms. The platform facilitates a standardised, GDPR compliant claim form process, which allows AMHPs and s.12 doctors to create then submit forms to the right organisation for payment, all within the platform.
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
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Innovation 'Elevator Pitch':
Currently Continuing Healthcare Assessments are often paper and phone based, involving multi-disciplinary teams across different organisational silos. Our intuitive Continuing Healthcare tool transforms the CHC & DST process for safe and better care.
Overview of Innovation:
The current process of Continuing Healthcare Assessments is often paper and phone-based and involves the co-ordination of multi-disciplinary teams across different organisational silos.
 
A lack of transparency in the assessment process can lead to unnecessary delays. One team’s uncompleted task can halt the entire process; whether it be because of admin delays on missing paperwork, incomplete assessment information or delays in communication. 
 
Delays, lack of progress and poor visibility cause considerable distress to patients and their families as they wait for funding assessment, decision and care provision.
 
NHS England has introduced new quarterly CHC reporting in order for CCGs to monitor performance as many fail to achieve the National Standard turnaround of more than 80% of eligibility decisions within 28 days. On the reward side, NHS England has made the annual achievement of the National Standards for CHC subject to a valuable Quality Premium.
 
Continuing Healthcare assessment transformation starts right here.
 
CHC2DST eliminates paper from the Continuing Healthcare assessment process.  It provides a single point of entry for assessments into your organisation. From Day 1 you begin to control the CHC workload and workflow, rather than the other way around. Through the elimination of paper and the automation of communications between process stakeholders, CHC2DST provides CHC leaders with the transparency they require to improve their service levels.
 
CHC2DST increases the productivity of stakeholders within the CHC assessment process, reducing time spent on low-value admin tasks and allowing them to focus their time, knowledge and skills to drive improvements and generate value into other Continuing Healthcare areas. 
 
With CHC2DST user organisations are able to configure the solution to the assessments, permissions and workflows that suit their local situation.
 

 
Benefits of CHC2DST
  • Improve the assessment services to patients and carers and staff
  • Improve communication across stakeholders
  • Improve decision making speed and accuracy
  • Reduce Delayed Transfers of Care numbers
  • Improve work allocation and follow-up scheduling
  • Improve accuracy and retrieval of completed CHC Checklist and DST
  • Reduce legal appeals through better record keeping
  • Reduce processing costs by eliminating inefficiencies
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Digital health / Innovation and adoption
Benefit to NHS:
NHS continuing healthcare (CHC) is a package of care provided outside of the hospital that is arranged and funded solely by the NHS for individuals aged 18 years and older who have significant ongoing healthcare needs. When someone is assessed as being eligible for CHC, the NHS is responsible for funding the full package of health and social care.
 
Funding for ongoing healthcare is a complex and highly sensitive area, which can affect some of the most vulnerable people in society and those that care for them.
 
The Continuing Healthcare Checklist and the Decision Support Toolkit assessment process is inundated with paper-based forms filled out manually by health and social care professionals. As a result, professionals at the centre of the CHC process struggle to synthesise the information from the reams of paper they receive adding to unnecessary discharge delay.
 
CHC2DST is an end to end digital administration and assessment solution for CHC. It digitises and automates data collection and processing of CHC & DST. We have been able to demonstrate the potential for huge savings in the CHC assessment procedure. Savings are generated by both a reduction in administrative burden and a reduction in the delayed transfer of care. 
 
Implementation of our CHC2DST solution will provide efficiency benefits & savings across the health and care system. 
  • Cost saving for a CCG on average is around £300,000 for administration time, faxing, paper copying and postage costs. 
  • Saving to a Local Authority by improving transparency and speed of assessments will enable the improved efficiency of staff time and provide improved visibility for social workers of the cases being assessed.
  • The government and NHS target is to get through the process in 28 days and over 50% of the cases do not meet this target. Implementing our CHC solution will provide improved communication/transparency to family members and reduce the time taken for the assessment process. Families should get answers quicker and the Health system will come closer to achieving their 28-day target.
To realise the benefits the CHC2DST can bring to your organisation, download our free full economic assessment, simply visit our website, enter your details and then submit – click here.
Initial Review Rating
5.00 (1 ratings)
Benefit to WM population:
NHS England has put CCGs’ execution of the Continuing Healthcare process under the spotlight.  NHS Leaders want to drive up productivity by eliminating inefficiencies in the Continuing Healthcare. On a macro level, NHS England is setting out to save £855 million across CHC delivery by 2020/21. Improving the speed accuracy and consistency of access to CHC will be important in achieving this goal.  
 
From an operational perspective today, they believe challenges in CHC assessments are contributing to unnecessary Delayed Transfers of Care in the acute system, with too many full assessments being conducted in an acute setting. Additionally, many CCGs are failing to achieve the National Standard for the turnaround of more than 80% of eligibility decisions within 28 days.   
 
Continuing Healthcare assessment transformation starts with CHC2DST.
 
CHC2DST is easy to use and intuitive, eliminating paper from the Continuing Healthcare assessment process. Through the elimination of paper and the automation of communications between process stakeholders, CHC2DST increases the productivity of stakeholders within the CHC assessment process, reducing time spent on low-value admin tasks and allowing them to focus their time, knowledge and skills to drive improvements and transform the CHC & DST process for safe and better care.



At least 16 days can be taken out of the of the current process using CHC2DST’s digital solution.
 
The CHC business case is an example of the efficiency benefits and potential cost savings that you could realise by implementing the CHC2DST into your hospital and CCG. To discover more and download our free economic assessment, simply visit our website, enter your details and then submit – click here.

Current and planned activity: 
CHC is under the spotlight from many areas including NHS England, the Public Accounts Committee, National Audit office and has been identified as a major workstream for NHSE with a strategic Improvement Programme to 2019 set up.
 
The Quality Premium incentive for CCGs also features CHC heavily (17% of total award). Many policy levers are now in place to attempt to deliver widescale transformation on the service.
 
We would like WMAHSN’s support to assist with engagement of our target audience CCG’s to help to scale our innovation to further the region’s improvement in quality and performance for CHC.
 
What is the intellectual property status of your innovation?:
IP is held by IEG4 for the code used in developing the software application. NHS IG governance toolkit 14 approved, deployed on the Microsoft Azure could service which achieves the highest accreditation for security.
Return on Investment (£ Value): 
high
Return on Investment (Timescale): 
6-12 mon
Ease of scalability: 
2
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Innovation 'Elevator Pitch':
CheckWare for digital clinical assessment & remote patient monitoring in Mental Health, Physical Health and Long-Term conditions. Automates the delivery, scoring, comparison and reporting of over 1,200 authorised assessments (all IAPT)
Overview of Innovation:
CheckWare – a brief summary
 
  • CheckWare is for Healthcare organisations that want to offer secure, digital clinical assessment and remote patient monitoring in Mental Health, Physical Health and Long-Term conditions
 
  • CheckWare delivers secure eHealth solutions that automate the delivery, scoring, comparison and reporting of over 1,200 authorised clinical assessments and tests. (including all IAPT assessments)
 
  • CheckWare makes it possible for patients to participate digitally in their own treatment through self-reporting.
 
  • By replacing paper-based procedures, CheckWare securely increases treatment efficiency and proves clinical outcomes
 
  • CheckWare is the only solution for the digital automation of clinical assessment and PROM and to have the digital rights to over a thousand clinical assessment tests and outcome measures.
 
  • CheckWare digital assessment tests and questionnaires are already used within a clinical environment, community or clinical research.
 
  • The data collected is automatically and immediately available for clinical, patient or research reporting and feedback and for proof of outcome measures.
 
  • CheckWare can, where appropriate, empower the patient (or parent) to “self-report” between clinical appointments – allowing clinicians to prioritise waiting lists or be automatically informed of any patient health changes or deteriorations.
 
  • CheckWare provides the ability to create assessment pathways to reflect working processes, and to assist in patient interaction.
 
  • Additionally, CheckWare can be used to automatically set goals, provide reminders, feedback and content (text, video, URL etc).
 
  • The CheckWare system has a secure open API (Application Program Interface) – and has been integrated into multiple different EPR and PAS systems
 
  • Aggregated data can be exported from the system for either reporting or research (SPSS format if required) – or could be viewed on the on-line clinical dashboards
 
  • The CheckWare system is secure - compliant with HL7 and with IG / NHS Toolkit standards and resides on the N3 NHS Network.
 
  • CheckWare has been licenced in multiple NHS organisations and in over 360 organisations throughout Europe.
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Wellness and prevention of illness / Education, training and future workforce / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
Prove outcome measures through aggregated data, reduce use of paper based assessment tests, automatically score and report at point of care, prioritise waiting lists, automatically alert and react to patient health changes. prevent unnecessary clinical appointments, automate any royaly payments due.
Initial Review Rating
4.40 (2 ratings)
Benefit to WM population:
Prove outcome measures through aggregated data, reduce use of paper based assessment tests, automatically score and report at point of care, prioritise waiting lists, automatically alert and react to patient health changes. prevent unnecessary clinical appointments, automate any royaly payments due.
Current and planned activity: 
Already engaged (in a small way) with the NHS - need assistance to broaden our engagement and customer base a
What is the intellectual property status of your innovation?:
IP is wholly owned by CheckWare
Return on Investment (£ Value): 
high
Return on Investment (Timescale): 
1 year
Ease of scalability: 
Simple
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