Idea Description
Supplementary Information
Innovation 'Elevator Pitch':
Feeliom prevents anxiety & depression by helping people stay in touch. Our mobile app's unique Sensory Language tackles loneliness, enabling emotional expression without the need for words, and generates continuous insights into wellbeing using AI.
Overview of Innovation:
Feeliom is a mobile app that empowers people to intuitively express emotions through technology; without the need for words. It does so by emulating our sense of touch.

Touch plays a prominent role in sharing emotions. and has many positive effects on health. A gentle stroke can increase the release of oxytocin and serotonin, which improves wellbeing and positively regulates affection and social behaviour.
A science known as haptics lies at the intersection of touch and technology. By blending haptics with sound and visual feedback, Feeliom creates a tangible representation of how we feel that can be easily shared with others.

Not only does its patented Sensory Language create an immersive communication experience, Feeliom allows us to quantify and analyse a single emotion across over 10,000 data points.

This quantitative data is brought together with Artifical Intelligence (AI) to analyse feelings shared on a continuous basis. This enables Feeliom to contextualise emotions across the entire spectrum of one’s wellbeing; determining variance, trends and profundity of risk for mental health problems on a personalised basis.

These insights are subsequently used to help the individual gain a continuous understanding of their mental health/wellbeing, including recommendations for improvement, and to proactively connect them with the appropriate care: Whether that’s from family and friends, colleagues at work or healthcare professionals.

There are several modules within Feeliom that can be used to communicate emotions, enabling the app to gain an evermore well-rounded understanding of one’s state of mind. These lie in stark contrast to the verbal methods for sentiment analysis upon which most methods currently rely.

Feeliom will help to identify symptoms of stress, anxiety & depression and prevent them, however, all diagnoses must be carried out by a qualified professional. Patients may allow healthcare professionals to access their data in real-time, particularly in the case where the app plays a supportive, as opposed to a preventive role.

Specific Applications:

1. People with impaired verbal communication - such as those with learning disabilities or dementia - often face disproportionately higher rates of depression linked to loneliness. Feeliom overcomes this through touch.

2. An emerging body of evidence demonstrates that depression and physical disorders, including diabetes, are commonly comorbid making it an increasingly important clinical and global health issue.
Stage of Development:
Evaluation stage - Representative model or prototype system developed and can be effectively evaluated
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Innovation 'Elevator Pitch':
The MindHarp provides an engrossing, stimulating and active music-based activity addressing the typical behavioural and psychological symptoms of dementia (low self-esteem, social withdrawal, stress, depression). It is designed for any carer to use.
Overview of Innovation:
MindHarp is unique. It generates beautifully crafted musical sounds at the touch of a button. It’s a deeply rewarding and enriching activity engaging the player and carer physically, mentally and emotionally. It requires no learning, musical background or ability.
  1. Doesn’t require expensive, specialist facilitation or intervention (i.e. entertainers or music therapists)
  2. A wonderful bridge between ageing relatives, children, grandchildren and friendship groups
  3. Relaxing, stimulating, sociable, immersive and leads to all sorts of unexpected conversation, song and laughter
It was designed and developed over 12 months working directly with people living with dementia. It is now used regularly in care homes and by domestic carers via a new programme in the BANES carers Centre who loan out MindHarps.

It is currently available for iOS Apple iPads. (Android version available by end of 2019). It requires NO internet connection. The one-off price provides organisations with multiple downloads. It is fully supported with training and session guidance.

  • Less than 5% of care homes provide good quality arts and music provision (Utley/ILC report 2018)
  • It is a meaningful, adult activity that build bonds and connection between domestic carersand their loved ones /professional carers and  those being cared for
  • Firstly, there are no really definitive randomised control trials (RCTs) and more and better quality studies are required. However, the experiential and anecdotal evidence that music has a powerful and positive effect is overwhelming. There is much compelling evidence to support and suggest the use of music interventions has a direct effect on the psycho-social well-being of people living with dementia. We ourselves have much evidence in this regard.
  • We are seeking further support to participate in studies to definbitevely confirm:
    • Effects on BPSDs
    • Increased well-being of user and carer (enhanced moods, social participation, communication etc)


The government wants to expand the use of music for dementia patients, as part of its drive to expand “social prescribing”. The NHS long-term plan, published in January 2019, promises to roll out social prescribing, including music and the arts. By April 2021, there will be over 1,000 trained social prescribing link workers and more in place by April 2024, with the aim that over 900,000 people are able to be referred to social prescribing schemes.


Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Wellness and prevention of illness / Wealth creation / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
As an engrossing, absorbing and creative activity, the MindHarp can be deployed in a number of ways:

The MindHarp addresses all 3 acknowledged routes to well-being:
  •  Hedonic: An engrossing, calming, relaxing activity, reducing stress and anxiety. It is played for fun.
  • Eudemonic: More purposed, reflective with specific outcomes - this would include mindfulness-type training which is in development
  • Social: as an activity done in pairs or small groups


Dr Ed Carlton of the Southmead Hospital in Bristol is doing a pilot test to measure the MindHarp's impact on Dementia patients presenting in A&E (approx 3 per day). He is particularly interested in the MindHarp's ability to relax people prior to painful painrelieving injections.

Other Potential Applications:
  • In-Patients:
    • a cost effective activity for bored and stressed in-patients
    • a non-language/cultural and non-verbal activity - accessible to all irrespective of background or abilities
    • a valuable addition to the toolkit of those working in rehabilitation, requiring mental and physical stimuli (i.e.stroke recovery)
    • an activity for families and friends waiting around in hospital and also something they can do with their loved ones who have been admitted
  • For Staff:
    • As with carers in care settings, the MindHarp is an excellent de-stress tool for busy and stressed-out staff
  • Care in the Community:
    • For dementia, memory cafes, community groups etc
    • For mental health applications: children with ADHD, autism etc 
    • For bringing together disparate groups - social stimuli and social cohesion
Initial Review Rating
3.80 (2 ratings)
Benefit to WM population:
As above
Current and planned activity: 

1. With Dr Ed Carlton of the Southmead Hospital in Bristol is doing a pilot test to measure the MindHarp's impact on Dementia patients presenting in A&E (approx 3 per day). He is particularly interested in the MindHarp's ability to relax prior to painful pain relieving injections.

2. BANES Carers Centre. We have a funded trial underway working with the BANES (Bath and Northeast Somerset) Carers Centre. They have purchased 10 MindHarps and we are working with them to assess impacts on the well-being of the carer, their cared-for. (3 month trial). It includes a broader spectrum of carers delaing with conditions beyond dementia (i.e cerebral palsy, Parkinsons etc.)

2. NHS Dementia Wellbeing Service. Working with all community stakeholders  to work out ways to implement MindHarp across their activities - (homecare organisations, prison service, special needs)

3. Wiltshire CCG Mental Health Initiatives. Invited by the CEO to present and discuss and contribute to their evolving programme.
What is the intellectual property status of your innovation?:
We have Registered TM and legal protection over the musical sound content.
Return on Investment (£ Value): 
Very low
Return on Investment (Timescale): 
2 years
Ease of scalability: 
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Innovation 'Elevator Pitch':
Brain in Hand helps individuals to achieve their goals, build confidence, and overcome problems more independently. Secure cloud-based software allows users to develop personal support plans accessible via mobile and stay connected to supporters.
Overview of Innovation:
Brain in Hand’s professional support system gives people easy access to personalised digital self-management tools and human support. Always available via mobile, it helps with remembering things, making decisions when anxious or confused, and coping with unexpected events. Suitable for people with a range of neurological and mental health difficulties, Brain in Hand improves confidence, enables people to cope with anxiety, and increases independence. It also reduces demand on carers and support services.
Whenever we provide support to an individual, we tailor it to their unique needs – and, just as importantly, their unique strengths and goals. Users receive personal planning sessions guiding them to consider what they want to achieve and how best to use the software to do it: using a person-centred approach, a Brain in Hand specialist helps the individual – and their supporters – to begin populating a secure website with their schedule, prompts and reminders for important tasks, and a bespoke stock of strategies in the user’s own words. This information is accessible via mobile software, providing the user with anytime-anywhere access to their most effective co-produced solutions and enabling them to solve problems independently while building healthy habits.
A typical selection of goals to which BiH users might relate strategies, broken down into simple steps, might include:
  • Emotions and feelings: managing anxiety
  • Travel: using public transport
  • Communication: expressing needs
  • Social: new people and new situations
  • Study or work skills: breaking down assignments
  • Organisation: knowing where to be and when
  • Independent living: managing housework, remembering to eat
  • Relationships: responding to others’ behaviour
The software also allows users to monitor their wellbeing and review successes, plus connect to existing supporters or on-demand remote support.
We can deliver all elements of the system to users or work with organisations to introduce BiH into services in the most appropriate way for them.
Completely configurable to each person’s needs, Brain in Hand is a complete support system linking the individual, their supporters or carers, and support teams together using a digital framework. It is digital self-management and human care. Our philosophy is not to try to cure conditions but to enable our users to manage difficulties and be the person they want to be; this leads to a reduction in required support over time, as seen in case studies.
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Wellness and prevention of illness / Digital health / Person centred care
Benefit to NHS:
Improving outcomes for autistic people is a clinical priority for the NHS and is a major focus in the NHS 10-year plan. It is estimated that there are over 480,000 autistic individuals in the UK: the annual cost of this group to the UK is estimated at £32bn.

Autistic people often experience disproportionately poorer outcomes: higher rates of mental health issues, lower employment rates, and increased risk of withdrawing from education. They are often frequently in and out of NHS service provision throughout their lives: many local NHS teams are prioritising services to better address unmet need, prevent and avoid crises, and help people to self-manage long-term conditions.
BiH has proved highly positive for this population and has delivered considerable financial savings to social care and education. Our system has been used by over 4,500 people and proven to deliver positive results for patients/service users and support organisations against national and local improvement targets.

Users can access support whenever and wherever it’s required; this knowledge makes them feel more confident in their ability to self-manage and more supported between contacts with supporters. This leads to improved independence, a reduction in crises, and over time a stepping-down of support. The system also enables people to monitor their own wellbeing and for supporters to review this information; with real-time insights into how individuals or groups are coping patterns can be identified, and with notifications supporters can proactively intervene when needed or keep a light touch if appropriate. Staff can therefore direct resources and energy where it’s most needed, improving their reach and support more people more effectively.

Users’ quality of life improves: many of our users can start work, engage in education and have a more fulfilling life. Delivering improved outcomes for users means we can evidence a strong return on investment achieved by our health and social care clients. We have attached two case studies, one from our project in Mental Health Services in Kirklees and another from an implementation in Hampshire.
Initial Review Rating
4.60 (1 ratings)
Benefit to WM population:
Brain in Hand promoted independence and resilience and empowers users to take responsibility for their own health and wellbeing.

BiH supports users to develop independence and increase confidence and self-sufficiency. Our system has been successfully used in care discharge settings to allow people to live more independently: accessing coping strategies and professional support lets users take personal support plans with them into life in the community and breaks the cycle of users moving in and out of care.

Our approach is truly person-centred and BiH places the service user in charge of their own care. WMAHSN recognises that this is a key ingredient for achieving a healthier region and excellence in care. Using BiH users can track and manage their own anxiety and control the level of involvement of personal or professional supporters; they can seek additional support when required, which leads to a reduction in crises due to securing help earlier, non-intrusively and discreetly before problems escalate.

It is a priority to encourage users to obtain and maintain employment. BiH has a proven record successfully supporting users in education and to obtain and maintain employment. One of our successful local projects is in Acquired Brain Injury rehabilitation with Birmingham Community NHS, the primary aim of which is to support users back into work; we have also worked with a supported internship programme in Hereward College.
BiH is fully configurable to match intervention/escalation policies for an organisation or user cohort, allowing differentiation in the support provided. There is a range of delivery models by which the service can be adopted by organisations and individuals, allowing the greatest flexibility of availability.

The graphic below is from our implementation in Hampshire and the outcomes stated are typical of what users can achieve. Further examples of the impact we have can be found here -

See Documents for Info Graphic -

See attached case studies – Kirklees in particular, as it includes a table of direct savings and avoided costs. Kirklees attribute significant savings per user to the implementation of BiH. The graphic below is from our implementation in Hampshire.

See Documents for Info Graphic -
Current and planned activity: 
We have several NHS programmes underway including:
  • Birmingham Community NHS Trust: ABI rehabilitation service
  • Barnsley CCG: Adult Autism service transformation support
  • Bolton CCG: Autism, Mental Health
BiH has been awarded a place on the NHS Digital Health Accelerator.  The GMCA via the Manchester AHSN are working with us to evaluate how the adoption of the BiH service model across the Integrated GMHSCP Ecosystem could deliver user benefit to patients and financial savings to organisations.

Requested / Planned Activity
We welcome the prospect of BiH deployment for cohorts of users with a wide range of needs and for co-evaluation of the success of applying BiH’s model to different diagnoses and requirements. We are keen to develop our qualitative & quantitative evidence base and to participate in clinical research to continue proving the effectiveness of our system, as well as to enable us to develop our service more effectively for as many users as possible.
What is the intellectual property status of your innovation?:
All BiH software and supporting materials are developed by the company, proprietary and protected under international law. BiH has registered trademark. The BiH system does not infringe or depend on the IP of any other product.

Product / Service Certification
BiH is recognised as a leading professional health care application. ORCHA categorise us as a professional system and gave us the highest rating of any mental health app they have reviewed. ORCHA have awarded us a score of 89%.
The National Autistic Society has selected us as their mobile solution for people who need help to achieve greater independence.
BiH is included in NICE guidelines for the management of autistic patients in General Practice. Under NICE definition we are a tier 2 Digital Health Technology.
Brain in Hand has attained the NHS National Network’s Information Governance Statement of Compliance (IG SoC) (registration number 8HY58).
Return on Investment (£ Value): 
Return on Investment (Timescale): 
1 year
Ease of scalability: 
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