Mental Health Crisis Care
How can digital tools support people at risk of mental health crisis? 
These may involve:
- using data to predict when a crisis is likely to occur
- alerting service users, carers and professionals when risks of crisis are elevated
- providing tools to service users to maintain their mental wellbeing
- innovations that signpost users and professionals to the most appropriate services
- new ways for users to interact with care professionals.

Ideas (Person centred care)

Mr Rob Oultram (#3029)
Innovation 'Elevator Pitch':
We design and develop devices that interface with the brain & CNS including wearable, implantable and surgical brain mapping devices. These devices are wireless and low profile and use Blue Tooth for uploading recordings to the cloud.
Overview of Innovation:
Our innovation is in our unique business proposition and our expertise in neurosciences technology. We do not have off the shelf medical devices that we try to sell to you. Our business model is to provide a technology platform for scientists, researchers, clinicians and entrepreneurs to develop their own ideas and develop their own devices with their IP. We are your outsourced product development, prototyping, R & D and regulatory partner so you can get your idea to market much quicker and without the need to juggle multiple suppliers.
Stage of Development:
Evaluation stage - Representative model or prototype system developed and can be effectively evaluated
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Advanced diagnostics, genomics and precision medicine / Wellness and prevention of illness / Education, training and future workforce / Wealth creation / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
Our technology platform enables subjects to be monitored (EEG/EMG/EOG/ECG) wirelessly and remotely in real settings such as at home, office or school. Physicians have simultaneous remote access to the recordings allowing for reduced clinic visits / scheduling and reduced cost of treatments and physician time. It also frees up time for the patient. Our technology platform can be used in a range of neurological & psychological disorders (epilepsy, alzheimer's disease, parkinson's disease, stroke, anxiety & depression).
Benefit to WM population:
Our technology can help monitor patients from their own homes, office or school, thus freeing up their time, physician time and clinic traffic.
Current and planned activity: 
We are looking for scientists, researchers, clinicians and entrepreneurs to develop their own ideas using our neuro technology platform.
What is the intellectual property status of your innovation?:
We work with scientists, researchers, clinicians and entrepreneurs so they can develop their own ideas / devices with a view of them spinning out a new company or licensing to other companies under their own IP.
Return on Investment (£ Value): 
high
Return on Investment (Timescale): 
1 year
Ease of scalability: 
Simple
Rejection Reason:
Not appropriate for the campaign - Meridian Team contacted and asked to direct to Industry Gateway is individual products require support.
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Rob Oultram 19/11/2018 - 16:57 Rejected Login or Register to post comments
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Feeliom (#2986)
Innovation 'Elevator Pitch':
Feeliom prevents anxiety & depression by helping people stay in touch. Our mobile app's unique Sensory Language tackles loneliness, enabling emotional expression without the need for words, and generates continuous insights into wellbeing using AI.
Overview of Innovation:
Feeliom is a mobile app that empowers people to intuitively express emotions through technology; without the need for words. It does so by emulating our sense of touch.

Touch plays a prominent role in sharing emotions. and has many positive effects on health. A gentle stroke can increase the release of oxytocin and serotonin, which improves wellbeing and positively regulates affection and social behaviour.
 
A science known as haptics lies at the intersection of touch and technology. By blending haptics with sound and visual feedback, Feeliom creates a tangible representation of how we feel that can be easily shared with others.

Not only does its patented Sensory Language create an immersive communication experience, Feeliom allows us to quantify and analyse a single emotion across over 10,000 data points.

This quantitative data is brought together with Artifical Intelligence (AI) to analyse feelings shared on a continuous basis. This enables Feeliom to contextualise emotions across the entire spectrum of one’s wellbeing; determining variance, trends and profundity of risk for mental health problems on a personalised basis.
 
These insights are subsequently used to help the individual gain a continuous understanding of their mental health/wellbeing, including recommendations for improvement, and to proactively connect them with the appropriate care: Whether that’s from family and friends, colleagues at work or healthcare professionals.


                                                                       
There are several modules within Feeliom that can be used to communicate emotions, enabling the app to gain an evermore well-rounded understanding of one’s state of mind. These lie in stark contrast to the verbal methods for sentiment analysis upon which most methods currently rely.

Feeliom will help to identify symptoms of stress, anxiety & depression and prevent them, however, all diagnoses must be carried out by a qualified professional. Patients may allow healthcare professionals to access their data in real-time, particularly in the case where the app plays a supportive, as opposed to a preventive role.

Specific Applications:

1. People with impaired verbal communication - such as those with learning disabilities or dementia - often face disproportionately higher rates of depression linked to loneliness. Feeliom overcomes this through touch.

2. An emerging body of evidence demonstrates that depression and physical disorders, including diabetes, are commonly comorbid making it an increasingly important clinical and global health issue.
Stage of Development:
Evaluation stage - Representative model or prototype system developed and can be effectively evaluated
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Wellness and prevention of illness / Clinical trials and evidence / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
Depression and anxiety are two of the heaviest burdens on health in the UK and worldwide. The effects of depression and anxiety cost the UK £32 billion each year and, while depression accounts for 33% of the burden of disability, it attracts just 2% of Public Health Spending. According to the King's Fund, only 0.1% of NHS spending on Mental Health services in 2007 went towards prevention, despite the fact that it represents good pay-back in the long-run both for people’s health & wellbeing and for NHS finances. In the case of suicide prevention, for every £1 spent, the return on investment from such interventions is estimated to be around £39. Prevention is the only way to achieve lasting change in mental health and end the stigma, particularly in the case of depression; the greatest risk factor for suicide. Overcoming stigma is at Feeliom's core, enabling people to self-express without the need for words.

In most parts of the UK, waiting lists for therapy are over nine months, or there is no waiting list at all because there are no therapists. As a result, patients are often provided with medication prescribed by the GP but do not receive sufficient counselling to tackle the roots of the problem.
 
Tackling depression and anxiety, particularly from a preventive perspective, requires we overcome one of the few subjects more stigmatised than mental health: Loneliness. Marked cross-sectional associations exist between loneliness and Common Mental Disorders (CMDs), including depression and anxiety for people of all ages.

Feeliom bolsters people's primary care networks to prevent mental health problems, creating both efficiency and financial savings downstream. Friends, family, work and GPs play a key role in reducing loneliness and preventing anxiety & depression by providing value in the form of healthy social relationships where people do not feel embarrassed to admit their feelings.

Not only does Feeliom support people by strengthening their relationships with others, but also by bettering their self-understanding; enabling them to take proactive mental healthcare into their own hands.

Feeliom reduces the burden on the healthcare system through prevention and, in more severe cases, supports people throughout their treatment. By seamlessly integrating health into communication, continuous insights into wellbeing that may otherwise have never been accessible provides professionals with a deeply personalised and broad perspective from which to diagnose and treat.
Initial Review Rating
4.40 (2 ratings)
Benefit to WM population:
The population of the West Midlands is particularly diverse with people from a range of different cultural backgrounds. Often, in the western world, BME populations suffer from a higher incidence of mental health problems than most. In the case of refugees, care is of critical importance.

Feeliom's Sensory Language, based on our sense of touch, provides a unique, cross-cultural approach to the prevention of mental health problems. It overcomes the verbal barriers people so often face when expressing emotions, particularly when they are not speaking their native tongue.

Beyond this, whilst cultures struggle to overcome social stigma around the subject of mental health, Feeliom makes it a thing of the past by merging our wellbeing seamlessly with one's everyday communication. By placing emotions at the centre of how people stay in touch, this creates a sense of empathy amongst individuals, as well as between patients and healthcare professionals who may find linguistic barriers affecting their practice.

Many people, particularly from Asian backgrounds, prefer to take an informal care approach for their loved ones; especially when it comes to caring for dementia in the elderly. Whilst this is admirable, the effect it has on informal carers' mental health and wellbeing is shocking, with over 80% of carers admitting to feeling alone. Feeliom's solution does not focus on supporting individuals, its entire function is based on community. The network effect of communication at its core, provides a valuable resource for these people who are especially vulnerable and yet often entirely overlooked as they fight to protect their loved ones.

In 2009 the West Midlands had the highest proportion of children aged under 16 of the nine English regions, 19.4 per cent compared with an England average of 18.7 per cent. With 50% of mental health problems developed before the age of 18, and 75% before the age of 24, it is critical that when we talk about prevention we are creating something for children too.

Feeliom's sensory interface and free space for self-expression are ideal for children who are, by comparison, more open to new methods for communication. Much of Feeliom's advantages lie in its approach: It is meant to be both intuitive and fun. Mental health has never been viewed in such a light before and, when it comes to bringing children on board, Feeliom sets itself apart by putting interactive engagement at the heart of its solution.
Current and planned activity: 
Feeliom is working with Imperial College London and University College London to carry out clinical trials of its mobile app.

We wish to undertake trials with West Midlands Trusts and would welcome a conversation with interested parties.

We are partnering with Trusts such as Surrey & Sussex Healthcare NHS Trust to define key targets and disseminate Feeliom, so far this will be done through 3 core channels:

1. Providing inpatients with a simple way to stay in touch with their loved ones & preventing mental health problems amongst the inpatient population
2. Providing nurses with a dashboard overview of the wellbeing of their inpatients
3. Providing NHS employees with Feeliom as a preventive tool for their mental health

We are continuously developing Feeliom's mobile app and interface for professionals further. And so with the help of NHS Trusts and learnings from different populations, we will work alongside our partner Trusts to tailor solutions to them and the people they support.
What is the intellectual property status of your innovation?:
Feeliom patented its unique Sensory Language in the UK in 2017.
Return on Investment (£ Value): 
Very high
Return on Investment (Timescale): 
0-6 mon
Ease of scalability: 
Simple
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George Taktak 13/09/2018 - 18:19 Publish Login or Register to post comments
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Promoting communication, intervention & prevention of Mental Health utilising the Applio - Game Based Learning platform. (#2413)
Innovation 'Elevator Pitch':
Our Game Based Learning platform, aligned to the ‘Future in mind’ report could support the WM Mental Health community - parents, carers, teachers, clinical staff, in comms, intervention & prevention, especially for early intervention of young people.
Overview of Innovation:
Our Game Based Learning platform has a unique difference over 'other' digital / serious games providers. Our platform provides the ability to easily change, update and amend game experiences, so that any investment in an experience is extended to address an organisations ever changing requirements. Our platform allows a Game Based Learning experience to be developed in under 10 days and can be changed / updated in minutes. The platform is available 'locally' or in the Cloud and can be deployed on Tablets, PCs or via the Internet. We have already successfully worked with and developed a number of games within the Healthcare Industry - namely around the subject of 'Stop the Pressure' - Pressure Ulcer training for Tissue Viability professionals.

We believe that our Game Based Learning platform could be deployed to assist the Mental Health community to drive communication, early intervention and help with prevention of Mental Health - especially within the area of young people, as a Game Based Learning experience is un-intrusive, engaging and enjoyable, thus suiting the demographics for the younger generation.

Game Based Learning, provides an engaging conduit to deliver knowledge in an enjoyable format, games generally result in players relaxing and engaging in the defined subject. This creates a learning platform that is open to all levels of intelligence and education, providing an level playing field for the overall audience.
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Wellness and prevention of illness / Education, training and future workforce / Wealth creation / Clinical trials and evidence / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
The 'Future in Mind' report commissioned by the NHS, clearly discusses the benefits of early intervention relating to mental health, especially for the younger population. To achieve early intervention successfully, the whole 'mental health' community must be involved - peers, parents, teachers, friends, professionals etc. Applio believes that a proof of concepts - Game Based Learning experience, would greatly assist in breaking down the barriers in the 'openness' and 'discussions' relating to this difficult subject. Games have the ability to really engage an audience, provide an enjoyable way to discuss a subject, break down perceived barriers and drive engagement within the younger community - they are after all, already playing digital games!
Initial Review Rating
3.40 (2 ratings)
Benefit to WM population:
Delivering a proof of concepts Games Based learning platform as a trial within the West Midlands Mental Health arena, would provide the West Midlands with the required analytics required to measure the impact of what we are proposing. Should the analytics prove to be beneficial, then the West Midlands would benefit in relation to the whole Mental Health community being able to successfully communicate, provide early intervention and improve prevention in the younger generation of the West Midlands. This could then be showcased to the greater community of the NHS.
We believe that the proof of concepts would only require approximately 20 to 25 days of time from Applio, obviously we would require input from experienced practitioners, which we estimate to be between 3 and 6 days. 
Current and planned activity: 
We have already provided Game Based Learning experiences to the NHS in partnership with WMAHSN, we created two experiences relating to 'Stop The Pressure' - Pressure Ulcer training for Tissue Viability professionals. One experience was 'story' based - about a patient called Angela Smith. The other a competitive team vs. team experience that contained numerous questions and scenarios addressing the very technical issues of Pressure Ulcers. The games were played at team meetings and the feedback was excellent:

‘What a great way to learn, really enjoyable and engaging’
‘So much better and engaging that listening to a PowerPoint presentation’  

Applio would recommend as next steps that we arrange in partnership with the NHS a 2hr workshop with a relevant Mental Health professional to hold initial discussions that would provide Applio with enough information to develop a 'demo' game experience, this would prove the technology and provide the foundation to drive this initiative forward.
What is the intellectual property status of your innovation?:
Currently Applio is in discussions with an IP specialist firm, which is looking into the applicability of IP for our Games Based Learning platform. 
Return on Investment (£ Value): 
high
Return on Investment (Timescale): 
6-12 mon
Ease of scalability: 
Simple
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Tony Chamberlain 03/07/2017 - 10:29 Publish 3 comments
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Connected wearable platform for family wellbeing (#2396)
Innovation 'Elevator Pitch':
We are building the world’s best data-driven wellbeing solution developed by parents for parents to help improve both mental and physical wellbeing of the entire family.
Overview of Innovation:
We are a team of parents, doctors, management consultants, product designers and engineers aiming to help new parents with their biggest challenges and make their lives easier and less stressful. Combining our team’s personal experiences as parents and professional expertise with clinical medicine and medical device development, we created a concept combining novel wearable devices and integrated support system to help new parents.
Our hardware-enabled-software solution consists of three devices (mother device, baby device, hub) with a mobile phone app.
  • Baby device monitors movement, position, sleep, temperature, breathing and sound via a button attached to baby's vest.
  • Mother’s wristband not only tracks and notifies on baby activity and wellbeing using vibration and display alerts, but also helps her track her own sleep, mood and activity to address both mental and physical well-being.
  • This allows a convenient monitoring experience as the mother does not have to carry anything and will not miss an alert even when doing other activities, in a noisy environment or even when in shower
Our approach will improve the current technology in the following ways:
  • Supports the wellbeing of the parents (mothers’ needs are neglected by services and mother themselves) as well as the baby
  • Integrates data from many sources and analyses it intelligently unlike other monitors which often build anxiety, with false alarms and no follow-through on alerts
  • Fits into parents’ life with nothing extra to carry or wear; other connected systems are intrusive and can require a parent to adapt to them – carrying monitors, buying special clothes
  • Our solution uses low-power, low-emission, and high-range connectivity with long battery life; for other wearable monitors connectivity is a major issue; range and battery life are also inadequate
Stage of Development:
Evaluation stage - Representative model or prototype system developed and can be effectively evaluated
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Wellness and prevention of illness / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
Struggle with their baby’s routine particularly sleep; and worry about baby’s well-being.
The stress, lack of sleep and support, impacts their own wellbeing:
  • Lack of sleep, lack of routine and anxiety about baby's well-being compound the effect
  • 25% mothers experience postnatal depression. Crucially, 58% of these mothers do not seek professional help and service provision is also limited
  • Perinatal mental health problems together carry a total long-term cost to society of about £8.1 billion for each one-year cohort of births in the UK. This is equivalent to a cost of just under £10,000 for every single birth in the country. Perinatal depression costs on average around £74,000 per birth, of which £23,000 relates to the mother and £51,000 relates to impacts on the child
  • Nearly half of mothers are not getting enough exercise increasing risk of weight gain, diabetes, and difficulties with subsequent births
Our solution takes a preventative and early detection approach to these issues. We monitor and improve:
  • Baby’s routine and sleep by combination of existing evidence based and efficacious approaches:
    • Understanding baby’s sleep pattern
    • Delivering proven behavioural approaches and programmes to help parents improve their baby’s sleep
    • Tracking baby’s temperature, breathing rate and activity to track their wellbeing
  • Parents activity, sleep and mood to improve it through
    • Reducing stress about baby’s wellbeing, improving baby’s sleep pattern and routine reduces parental anxiety and stress
    • Improving baby’s sleep pattern improves parents’ sleep
    • Improving their awareness of their sleep deficit and help improve it through simple sleep hygiene advice
    • Monitoring parents’ mood to pick up mental health problems earlier and guide them to seek help from professionals, there
    • Helping parents monitor their activity levels and helping them with their fitness
Benefits to the NHS
  • Less GP visits by worried parents to seek reassurance when baby is well
  • Improved safety of baby through comprehensive monitoring particularly monitoring risk factors for SIDS.
  • More accurate tracking of baby’s temperature and breathing to reduce chances of missing signs of serious infection rates and improving outcomes
  • Early detection of mental health problems for mothers and guiding them to seek early help would improve their outcomes and long-term burden on NHS
  • Improved wellbeing of entire family by helping embed healthy sleep and activity routine right from the start and continued support as the needs of the family evolves
Initial Review Rating
4.60 (1 ratings)
Benefit to WM population:
We aim to launch our product initially in UK. As mentioned above, through our solution, we can improve health and wellbeing outcomes for West Midlands population and therefore also save money for West Midlands health system both in short-to-medium term and long-term through improved family wellbeing.
Current and planned activity: 
  • Current focus
    • Testing to that our monitoring is accurate reliable
    • Collecting data and building insights based on analysis
  • Developing partnerships with clinical and wellbeing organisations – ongoing
    • JnJ Babybox Challenge finalists – we were one of eight finalists out of over 130 global entries that were selected for our potential to improve parent and baby wellbeing. We would have opportunity to do clinical trials in Finland in 2019-2020 as well as have further expert support from the challenge mentors
    • Exploring partnership with West Midlands Academic Health Science Network
  • Launch our product - end of year
  • Validate early detection of mental health issues amongst our uses through using research-grade clinical assessment tools
  • Understand in which clinical populations our solution could be more helpful; and work with clinical partners in NHS to explore ways of providing access to our solution to these vulnerable groups
  • Compare the overall wellbeing of our users vs. general population
What is the intellectual property status of your innovation?:
We have filed our first patent on 04/04/2016, application number: GB 1605701.0. The patent is filed for the overarching novel concept of the overall integrated solution and the data communications between the four (baby device, parent device, hub & smartphone) connected devices. We will be developing more algorithms in collaboration with Oxford University. We have also filed an international PCT application in October 2017 to hold our UK patent application internationally for the next two years.
Return on Investment (£ Value): 
medium
Return on Investment (Timescale): 
3 years +
Ease of scalability: 
2
Rejection Reason:
Agreed to archive until further notice.
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Romi 01/06/2017 - 15:01 Rejected Login or Register to post comments
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My Possible Self: An integrated digital self-help programme for mild to moderate stress, anxiety and depression (#2127)
Innovation 'Elevator Pitch':
My Possible Self is a digital programme available online or via a mobile app consisting of 14 proven self-help modules. Data provided by patients integrates with existing NHS systems, enabling remote monitoring with clinical support.
Overview of Innovation:
My Possible Self
A digital self-help programme for mild to moderate stress anxiety and depression.

About My Possible Self​
  • My Possible Self is a digital programme which is available online or via a mobile app.
     
  • The programme consists of 14 proven self-help modules and additional features which use effective cognitive behavioural therapy, interpersonal therapy, problem solving therapy and positive psychology.
     
  • The data provided by patients integrates with existing clinical systems including SystmOne, EMIS Web and Vision. This allows healthcare professionals within primary, secondary and community care to track and monitor progress to make early intervention where necessary.
     
  • My Possible Self has been proven by the University of New South Wales, Australia to significantly reduce stress, anxiety and depression after just 8 weeks.
.How does My Possible Self work?
  • GPs can register patients to the My Possible Self programme. My Possible Self is effective in enabling GPs to better understand patients’ needs, monitor patients while waiting referral to Improving Access to Psychological Therapies (IAPT) and for stable patients to monitor their condition.
     
  • Patients referred to My Possible Self are provided with a ‘token’ which they use to register their details on the online tool or app. Each token will last one year.
     
  • Patients complete questionnaires which direct them to the most appropriate modules where they are able to actively track their thoughts, feelings and progress. This data is automatically made visible to their GP.
     
  • GPs are able to track and monitor patients progress and use this data to inform the appropriate care going forward, which may be to continue with My Possible Self self-monitoring or referral to therapy.
How can My Possible Self benefit the NHS?
  • My Possible Self can be incorparated with existing pathways.
     
  • Enables rapid access to mental health services available to patients 24/7.
     
  • Assists in providing integrated mental health care, enabling the sharing of data across primary, secondary and community care.
     
  • Better informs decisions about patient care and enables GPs to make early intervention if a patient’s condition deteriorates.
     
  • Empowers patients to manage their own health and care.
     
  • Offers an additional approach to reach patients who have not engaged with primary care before.
     
  • Easily scalable across the wider NHS.
Stage of Development:
Close to market - Prototype near completion and final form may require additional validation/evaluation and all CE marking and regulatory requirements are in place
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Wellness and prevention of illness / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
TBC
Initial Review Rating
1.00 (1 ratings)
Benefit to WM population:
TBC
Current and planned activity: 
TBC
Return on Investment (£ Value): 
N/A
Return on Investment (Timescale): 
N/A
Ease of scalability: 
Simple
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Lauren Ramsey 21/09/2016 - 16:05 Archived Login or Register to post comments
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Mind Recovery Net (http://mindrecoverynet.org.uk) (#2056)
Innovation 'Elevator Pitch':
System to massively improve efficiency and reduce costs of running your mental health recovery college. Manage, track and report on KPIs and impact and outcome assessments to your commissioners.
Overview of Innovation:
Online platform crafted to help Mental Health Recovery Colleges and training providers manage their applications, students, courses, tutors, course schedule, venues, bookings, attendance, learner support needs, evaluation and impact and outcome assessments. Take a look at http://mindrecoverynet.org.uk for more details.
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Wellness and prevention of illness / Education, training and future workforce / Wealth creation / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
Helping Mental Health Recovery Colleges and support and training providers become more efficient will save money. 
Commissioners will be able to manage the performance of contracts more easily with those providers that use Mind Recovery Net.
Consolidation and centralisation of shared support resources between Colleges and support providers becomes possible using common platforms.

Initial Review Rating
3.40 (2 ratings)
Benefit to WM population:
Allow service users to gain a seamless, online engagement with their local Mental Health Recovery college or support and training provider, either directly, as a referral from the GP or other mental health service or through their employer. 
Support WM population to become more resilient and improve their overall wellbeing, reduce the cost of sickness and absence on the employer by taking preventative steps to increase overall wellbeing.
In the future we imagine individual exercising the mind to the same degree that exercising the body has grown in popularity through gym memberships and self-guided large scale physical challenge sector (Park Runs, fun runs etc.) and attract significant private investment in this space, referencing Virgin's recent investment in large scale outdoor physical activities))
Current and planned activity: 
Mind Recovery Net is available to all Mental Health Recovery Colleges and support and training providers across the UK. We are onboarding organisations now.
What is the intellectual property status of your innovation?:
copyright protected. registered trademark pending. No patents applicable.
Return on Investment (£ Value): 
high
Return on Investment (Timescale): 
0-6 mon
Ease of scalability: 
Simple
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David Roberts (Action Starter) 08/07/2016 - 14:47 Publish 1 comment
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CallConfirmLive! is an electronic rota management solution, schedule optimisation and mileage wizard for teams on the frontline (#1931)
Innovation 'Elevator Pitch':
A workforce management solution (including scheduling, rostering, mileage optimisation and BI tools) which enable the NHS to achieve greater quality & efficiency, whilst improving patient wellbeing and outcomes.
Overview of Innovation:
NHS Community Teams are dealing with increasing numbers of early discharges from hospitals, complex care packages, patients with co-morbidities & mental Heath challenges. Organisations are also trying to make a concerted effort to reduce hospital admissions in order to ease the pressures within the acute sector, while continuing to provide the best clinical outcomes for patients. CM2000 works with the NHS to develop innovative workflows & processes needed to ensure that existing Community based teams are working to optimal efficiency. Safety is key but there is also a need to ensure that teams have a strong cohort of experienced staff with the capacity and experience available to meet the ever increasing demand, this is where CallConfirmLive! comes into its own

CM2000 delivers innovative IT solutions to help enable the NHS to achieve greater quality & efficiency, whilst improving patient wellbeing & clinical outcomes. CM2000 has a proven track record of working with NHS organisations and over 900 Private Providers of health & care services in the community, and over 75 Local Authorities, ensuring that care is delivered cost effectively, efficiently & safely

CallConfirmLive! is an electronic rota management solution, schedule optimisation tool, mileage wizard & mobile working solution (facilitating lone working too!) for teams working on the frontline and for Trust wide visibility, we use our Business Intelligence solution (CMBI) which provides a strategic view for effective performance management & capacity planning across one, or all of the services you manage allowing for a more unified service

CallConfirmLive! can not only help to improve efficiency and reduce overall costs but can also support with the prevention of Mental Health Crisis events - Health Care Professionals & team Managers benefit from real time updates via the observations feature & assessment platform. This allows all staff to; report on a Patient’s changing condition, raise alerts back at base for further input, plus ensuring if a patient receives multiple visits per day, all staff have the most up to date information

The CallConfirmLive! solution, used in conjunction with the online carers/patient portal allows for information regarding patients visits/progress to be monitored by family members/advocates/patients themselves

The solution ensures a proactive approach when a patient is at an elevated risk of crisis and inform those closely involved with the patients care
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Wellness and prevention of illness / Education, training and future workforce / Wealth creation / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
Main benefits from CallConfirm Live!
  • Efficiently manage your workforce – our scheduling and optimisation tools automatically organise the most efficient and Patient-focused rotas, helping you to identify untapped capacity within your teams
     
  • Reduce back-office processing – automate time-consuming processes like planning rotas, processing timesheets / mileage claims
     
  • Streamline communication – use our Mobile Workforce Solution to send rota changes in real-time. This dramatically reduces the calls between the office and community staff
     
  • Reduce costs – modules such as Mileage Wizard can significantly reduce mileage claims and a reduction in printing, processing, postage and telephone calls will all save money too, one NHS trust has reported an efficiency saving of 17.5% as a result of using CallConfirmLive!
     
  • Ensure quality service – punctuality and length of stay information is useful for quality audits
     
  • Record and share outcomes / observations – CM2000’s Wellbeing Outcomes Platform enables you to deliver more Patient-centred care using wellbeing intelligence gathered at the point of care delivery, also allows for reporting of potential incidents to reduce mental health crisis which can be visible by family members/advocates as well as patient if you so wish.
     
  • Protect Lone Workers – use our alerts to meet health and safety obligations and give reassurance that workers are safe, especially late at night or visiting patients with challenging behaviour
     
  • Our CMBI Business Intelligence Solution facilitates a dashboard style analysis for use at senior levels within the organisation It provides an overarching view of how your service(s) are operating.  It means that you can make informed decisions regarding the services you offer, with the most up to date information available, pulled together from varying sources.
Initial Review Rating
4.60 (1 ratings)
Benefit to WM population:
Patients, their Carers and their families can closely monitor and inform each other of any changes to the Patient’s condition.  It means that the delivery of care can be more appropriately focused to the needs of the Patient. The welfare and safeguarding of Patients and Staff are of utmost importance to CM2000, and where NHS organisations are using our CallConfirmLive! solution, Healthcare Teams are more efficiently informed of potential incidents, and are able to react appropriately.

This use of this technology enables the NHS to deliver the right care, to the right person at the right time. It eradicates unnecessary mileage, can dynamically assist with the planning of the most efficient schedules and ensures that the Patient has their care delivered by the most appropriate person, meaning good continuity of care.
 
Where the solution identifies gaps in staff schedules, their time (which is already being paid for) can be re-deployed to work within other teams or into hospital wards where there are staff shortages.  This will inevitably reduce NHS spend on agency staff cover.
 
One of our customers has reported:
  • A reduction in office administration – scheduling a whole area reduced from 2 days to 2 hours.
  • Phone calls were down by 50% - this meant that they were dealing with 600 less calls per month equating to 14 hours per office team.
  • 17% reduction in staff mileage.
  • 24% reduction in travel time.
  • 5.5% - 10% gain in capacity (as measured by delivered duration against planned duration). 
A regional and wider scale adoption of our technology would allow Care Management 2000 based in the West Midlands to grow and take on additional staff to train and support users of this technology as well as bring forward our development plans for new features and facilities which we would hope to develop with West Midlands users – we currently operated from our Sutton Coldfield based offices with 100 staff.
Current and planned activity: 
We have systems operational within the following NHS Trusts:
  • Northumbria Healthcare NHS FT
  • NHS Dumfries and Galloway
  • Oxford University Hospitals NHS Trust:
We provide a combination of electronic visit monitoring, scheduling, and mobile solutions using RFID technology within these Trusts.  We operate within end of life care, short term reablement services, rapid response teams and other multi-disciplinary teams within the community.

Planned / required activity
  • Raise awareness of CM2000 within the NHS within the West Midlands region
  • Procurement/adoption of the CallConfirmLive! Software to initially support Community Trusts with efficiency and cost saving
  • Work with Mental Health & Community Trusts to improve Mental Health Crisis Care through the CallConfirmLive! and Wellbeing Portal software
NB: ROI is a dificult question depending on complextity of the solution. We are working on ROI with NHS trusts at present but epect the results to be highly favourable.
What is the intellectual property status of your innovation?:
Our AURA Landline model is patented technology and all other IP is the property of CM 2000 Ltd.
  • Accredited to ISO9001 (Quality), ISO27001 (Information Security), ISO 22301 (Business Continuity) and PSN (Public Service Network) compliant.
  • CM2000 are very aware of the importance of data capture / quality techniques within the NHS.
Return on Investment (£ Value): 
high
Return on Investment (Timescale): 
1 year
Ease of scalability: 
2
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Rachel Pollard 14/03/2016 - 11:41 Publish Login or Register to post comments
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FearFighter™ - an online programme for the treatment of generalized anxiety, panic and phobia (#1913)
Innovation 'Elevator Pitch':
The FearFighter Treatment is the only product endorsed by National Institute for Health and Clinical Excellence (NICE) in the UK (TA097) – for an Anxiety Treatment
Evidence-based online program - Available 24/7/365 from any computer or mobile device
Overview of Innovation:
Introduction
FearFighter is an online programme for the treatment of generalised anxiety, panic and phobia. The programme teaches users how to confront and change their thoughts and challenge avoidance behaviour that characterise panic and phobia. Users can print out worksheets for activities, monitor progress and receive emails with further tips at the end of each step. Most sessions last about 50 minutes. One session a week is the current recommended treatment regime.
 
FearFighter is an online program for the treatment of panic and phobia. It is based on the evidence based approach known as Cognitive Behavioural Therapy, or CBT for short. Thousands of people have used this programme to help them overcome their fears and lead a more normal life.
The programme teaches patients how to tackle their thoughts and challenge avoidance behaviours that characterise panic and phobia. They can print out worksheets for activities, monitor their own progress and receive emails with further tips at the end of each step. Most sessions last about 50 minutes.  It is recommended that patients do one session a week.
Between certain steps, FearFighter sets activities to complete. These help them build on topics covered in sessions & are essential to make progress. FearFighter consists of 9 steps that need to be worked through one by one in order to obtain the greatest benefits. It guides users through CBT as much as a therapist does.
FearFighter has undergone extensive testing & trial pilots involving 700 patients and has received an endorsement by the NICE as being proven to be clinically & cost effective.  In the NICE Final Appraisal Determination (FAD), FearFighter has been recommended as an option for delivering CBT in the management of panic & phobia. FearFighter has since been implemented in many NHS regions as well as being adopted in other countries as a recognised standard form of treatment.
 
The FearFighter Program
  • FearFighter is NICE approved
  • UK National Health Service (NHS) and other nations recognise FearFighter as a standard form of treatment for anxiety and phobia disorders
  • Evidence-based & extensively tested
  • Online programme available to patients 24/7/365 from any computer or mobile device
  • Allows patients to learn how to confront and change their thoughts
  • Challenges avoidance behaviours that characterize panic and phobia
  • Print worksheets for activities, monitor progress & receive emails with further tips at the end of each step
Stage of Development:
Market ready and adopted - Fully proven, commercially deployable, market ready and already adopted in some areas (in a different region or sector)
WMAHSN priorities and themes addressed: 
Mental Health: recovery, crisis and prevention / Long term conditions: a whole system, person-centred approach / Wellness and prevention of illness / Wealth creation / Digital health / Innovation and adoption / Person centred care
Benefit to NHS:
  • Our latest data shows recovery rates of 48.2% this compares to the national recovery rate in 2015 of 38.4%
  • Research from trials shows dropout rates are not significantly different to face to face therapy.
  • Trials showed that clinician time per patient was reduced by 73%
  • The NICE Endorsement was for clinical and cost effectiveness with financial savings up to 70% compared to conventional therapy
  • The programme is available on desktop and mobile compliant devices and are available 24/7 thereby making access easier for a patient.
  • Reporting analytics are compatible with NHS requirements and the back office is simple to use

Quote from Mary ‘To date I’ve travelled on the underground train without a twinge of anxiety – I still can’t believe it! FearFighter has surpassed all my expectations’.
Initial Review Rating
5.00 (1 ratings)
Benefit to WM population:
NHS Benefits
Reduction in the demand on therapist time means more patients can be treated with improved recovery rates and reduced waiting lists
  • It provides greater choice of treatment to both the clinician and patient.
  • Evidence proves that the treatments work.
  • The product should provide direct financial savings.

Patients Benefits
Patients are able to self-manage their condition and thus not have to rely on or need psychological interventions and can also reduce or remove the dependence on medication.
The programmes help people to understand themselves better and to recognise and change unhelpful habits and thinking patterns.
The tracking system helps users review their progress throughout the programme using simple, scientifically validated questionnaires.

Company
A wider adoption of our CCBT technology and FearFighter would allow our West Midlands based company to expand its activities within the UK and overseas and thus take on additional staff to support clinicians and users / patients.
It would also facilitate us to develop a broad portfolio of treatments we have in the pipeline.
Current and planned activity: 
Birmingham and Solihull Mental Health NHS FT has been our client since May 2013 to date during which time that have used our FearFighter, MoodCalmer and OCFighter programmes and they are currently piloting both our Shade (Drug & Alcohol addiction) and Restore (Insomnia & Sleep disorders) programmes
 
Dudley and Walsall Mental Health Partnership NHS Trust currently in discussion with the trust to adopt our platform for are evidence based programmes for people with anxiety (FearFighter™), depression (MoodCalmer™), OCD (OCFighter™), addiction (SHADE™), sleep disorders (RESTORE™)

Required
  • Procurement / Adoption of: -  Require increased sales and access to market our products to CCGs and Trusts Mental Health teams.
  • Awareness / Profile Raising – Greater awareness of our products and the conditions it can address
  • Project Assistance required - We are interested in locating possible clinical / academic collaborators and pilot sites for new Online mental health tools.
What is the intellectual property status of your innovation?:
All IP is owned by CCBT Ltd.

All our products are NHS information Governance Toolkit (IGT) and Interoperability Toolkit (ITK) compliant and our secure socket layer (SSL) and database encryption technologies have been enhanced to keep up with the ever changing requirements for web security and NHS informational governance standards and is integrated with IAPTUS and PCMIS. IE11, Chrome or Firefox are recommended
 
 
Return on Investment (£ Value): 
Very high
Return on Investment (Timescale): 
6-12 mon
Ease of scalability: 
Simple
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Tim O’Connell 29/02/2016 - 21:40 Publish 1 comment
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